The great thing about Generous is there are no long term contracts, no PCI or security fees, no deposit or transfer fees, and no hidden fees of any kind.
|PLEASE NOTE: Due to the Coronavirus (COVID-19) the set-up fee will be waived for all churches until April 31 2020.
The standard fees for Generous are,
Monthly Platform Fees
There is a $15 monthly platform subscription fee.
There is a $50 monthly waiver fee. This fee is waived when monthly income exceeds $8000. This is billed upon signup.
There is a one-off platform set-up charge based on the size of your regular congregation size.
Coupons: At times discounts may apply by the use of a coupon. Please notify your onboarding manager.
User Transaction Fees
VISA / MasterCard Credit/Debit card transactions: 2% + 0.30 per transaction.
- Example: $100 donation --> $97.70 deposited
AMEX (& International) card transactions: 3.5% + 0.30 per transaction
- Example: $100 donation --> $96.20 deposited
AUTOMATED DIRECT DEBIT transactions: 1% or 40 cents when less than $40.00 + 0.30 per transaction
- Example: $100 donation --> $98.70 deposited
Option for donors to cover transaction costs (INCLUDED):
- Example: $100 MasterCard donation --> $102.30 deposited ($2.30 pays for the fee)
Event Ticketing Fee
A ticketing fee applies for use of the Text to Register – Ticketing Module.
- Ticket fee: Free = $0 fee (where it’s a free event)
- Ticket fee: $1-$20 = 30 cents
- Ticket fee: >$20-$50 = 50 cents
- Ticket fee: > $50 =$2
SMS Reminders / Messages (where enabled): 7 cents per SMS
On occasions standard financial institutional charge-back and refund fees may be incurred.